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by Neal K. Shah (Author), David J. Casarett (Foreword by)
They're counting on your exhaustion, your confusion, and ultimately, your surrender.
When UnitedHealthcare's CEO was assassinated in December 2024, America was forced to confront an uncomfortable truth: our healthcare system isn't just broken. It's breaking us.
Behind every denied claim is a family facing impossible choices. Behind every incomprehensible medical bill is a system engineered for profit, not healing. And behind the industry's glossy commercials are executives earning millions while patients launch GoFundMe campaigns to stay alive.
This explosive exposé uncovers the trillion-dollar machinery of denial and delay that has turned the promise of health insurance into a nightmare for millions of Americans. Drawing from a wide range of sources-whistleblowers, patient stories, health policy data, and insider accounts-it compiles the full picture of a broken system. More importantly, it offers a battle-tested playbook for fighting back, and a bold proposal for how we can redesign health insurance to truly serve the people.
