Additional information
by William Ury (Author)
"Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people."--Leonard A. Lauder, president, Estée Lauder Companies
"Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it."--President Jimmy Carter
- Defuse anger and hostility
- Find out what the other side really wants
- Counter dirty tricks
- Use power to bring the other side back to the table
- Reach agreements that satisfies both sides' needs Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!
Author Biography
A world-renowned negotiator, mediator, and bestselling author, William Ury directs the Global Negotiation Project at Harvard University. Over the last thirty years he has helped millions of people, hundreds of organizations, and numerous countries at war reach satisfying agreements.
Number of Pages: 208
Dimensions: 0.6 x 8.2 x 5.2 IN
Publication Date: January 01, 1993
