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by Karen Thrall (Author), Joseph Shrand (Author)
If someone replayed your last tough conversation, would you be proud of it?
When tensions rise at work, how you respond can either escalate the problem or resolve it. Everyone gets annoyed for one reason or another: the meeting that goes sideways, the rude client, or the colleague who doesn't answer your emails.
Some people address conflict right away. Others wait to avoid saying something they'll regret. Which is the best approach?
Don't Lose Your Sh*t at Work is for anyone who's ever thought, "Why did I have to say it that way?" or "Why didn't I speak up sooner?"
The goal goes beyond better communication. Instead of reacting out of frustration or going quiet to avoid conflict altogether, there's a third option. What if, every time things get heated, you responded clearly and calmly, handling the situation with respect and kindness?
This book is here to help you manage those tricky situations and come out on top.
Executive coach Karen Thrall and psychiatrist Dr. Joseph Shrand blend real stories and science to show how your mind can become your most powerful tool.
You'll discover how to:
- Stay calm when things heat up.
- Know when to address conflict and when to give it space.
- Manage your emotions before they take control.
- Choose the energy you bring into every conversation.
- Shift from reacting to reflecting before you speak.
- Speak up because your voice deserves to be heard.
You'll also discover why some people blow up while others go silent, how to recognize when your own buttons get pushed, and what to do when heated conversations intensify. Don't Lose Your Sh*t at Work is the book you'll wish everyone in your office would read.
When anger is used for positive, healthy change, it can lead to honest conversations, mutual respect, and better working relationships built on shared trust.
