Additional information
by Jokima Hiller (Author)
Employees are VERY important to the success of any business! However, feeling unappreciated is the number one reason why employees leave their jobs. As recruitment costs continue to rise, this does not have to be your reality. Caring for someone is an action ... as a manager, you must put in some effort to connect with your team to exhibit your thoughtfulness, concern, and compassion. Learn about seven of those ways in this value-added booklet where author Jokima Hiller shares her real-life experiences.
Author Biography
Jokima Hiller is an Instructor for the Hospitality and Restaurant Administration department at Missouri State University in Springfield, MO. She is the co-author of the guide book, The RevPAR Formula that addresses ten of the top challenges for hotel managers and is a promoter of educating high school students about the hospitality industry via the on-line Hiller School of Hospitality. With over 20 years of experience, Jokima has tested and proven methods for caring for her team!
