{"product_id":"say-it-right-the-first-time-paperback","title":"Say It Right the First Time - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eLoretta Malandro\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eGet what you want at work the first time and every time\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBeing a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want. And, far and away, the most important tool for accomplishing this objective is language.\u003c\/p\u003e \u003cp\u003eWritten by an internationally recognized expert on business communications, this book offers managers deep insights into the power of language and how to wield it effectively in any organization.\u003c\/p\u003e \u003cp\u003eLoretta Malandro arms readers with more than 200 power words and phrases designed to help readers become better managers, leaders, and coaches. She also reveals communication secrets such as emotional triggers, victim versus ownership language, escape phrases, as well as language for \"softening the edges,\" reframing, accountability, and recovering from communication gaffes.\u003c\/p\u003e \u003cp\u003eMalandro also provides: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eInvaluable insights into the emotional power of words \u003c\/li\u003e\n\u003cli\u003ePriceless techniques to connect with and move an audience \u003c\/li\u003e\n\u003cli\u003eTips on recognizing \"killer words\" and overcoming the trouble they can cause \u003c\/li\u003e\n\u003cli\u003eAn arsenal of strategies, scripts, work sheets, and self-tests for gauging current communication skills and pinpointing weaknesses \u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eMaster the communication skills that allow great leaders to produce extraordinary results.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLanguage creates reality. \u003ci\u003eSay It Right the First Time\u003c\/i\u003e reveals the key underlying communication principles that inspire people to perform at the highest levels. It puts you in command of the new language of leadership and provides the communication skills needed to motivate people, move up the career ladder, and handle difficult situations with aplomb. \u003c\/p\u003e \u003cp\u003eThis comprehensive guide features proven techniques and strategies for raising the bar on accountability, getting your point across, and inspiring others to do the impossible. You'll gain valuable insights into the emotional impact of words and how to use these \"emotional triggers\" to connect with others. You'll also discover more than 200 power words and phrases that you can use to become a highly effective leader. Armed with these words and the knowledge of how to use them, you will\u003c\/p\u003e \u003cul\u003e \u003cli\u003eBecome an exceptional leader, manager, and coach \u003c\/li\u003e\n\u003cli\u003eInspire others to excellence \u003c\/li\u003e\n\u003cli\u003eRespond effectively to difficult people and unexpected confrontations \u003c\/li\u003e\n\u003cli\u003eAvoid \"killer words\" that derail initiative and teamwork \u003c\/li\u003e\n\u003cli\u003eLearn how to harness your power to produce high-impact results \u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eComplete with a battery of worksheets and self-tests for assessing your communication skills and tracking your progress, \u003ci\u003eSay It Right the First Time\u003c\/i\u003e puts you on the fast track for powerful communication and unprecedented results.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eLoretta Malandro, Ph.D. is\u003c\/b\u003e the president of Malandro Communications, Inc. Malandro clients include IBM, DuPont, Sun Microsystems, and Texas Instruments. She has lectured more than 250,000 people through her training seminars and keynote speeches.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 304\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.88 x 8.06 x 5.99 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e April 15, 2003\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":45229265551462,"sku":"9780071408615","price":39.24,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0599\/7255\/0758\/files\/SVJqb0VrSkZ1cG02V1NIMEtoYUtMdz09.webp?v=1773521429","url":"https:\/\/infinitylightwa.com\/products\/say-it-right-the-first-time-paperback","provider":"Infinity Light","version":"1.0","type":"link"}