{"product_id":"improving-local-government-performance-through-benchmarking-paperback","title":"Improving Local Government Performance Through Benchmarking - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eDavid N. Ammons\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eImproving Local Government Performance through Benchmarking \u003c\/em\u003esets the record straight on benchmarking and its value for performance improvement in local government.\u003c\/p\u003e\u003cp\u003eBenchmarking is a widely adopted public management reform of recent decades; yet, it is often misunderstood by city and county governments; viewed too narrowly; or underappreciated by managers, elected officials, and students of local government for its potential as a tool. This book helps students of public administration and practitioners in local government--municipal and county government executives, department heads, program managers, and management analysts--to better understand the two major types of benchmarking in use by local governments in the US and beyond (metrics benchmarking and best practice benchmarking) and the promise and limitations of each type as tools of performance improvement. It lays out strategic decisions in the design and management of benchmarking projects and highlights common errors to avoid-- preparing managers and analysts for greater benchmarking success.\u003c\/p\u003e\u003cp\u003eWritten in an easy-to-read style, this book will provide practical assistance to local government officials and students of public administration who aspire to become practitioners in the future.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eDavid N. Ammons\u003c\/strong\u003e is Albert Coates Professor Emeritus of Public Administration and Government at the University of North Carolina at Chapel Hill, USA. He has written and taught about benchmarking, performance measurement and management, and productivity improvement in local government. For 25 years, he served as a faculty advisor to the North Carolina Benchmarking Project. He is a fellow of the National Academy of Public Administration and has served on the National Performance Management Advisory Commission and the North Carolina Governor's Advisory Committee on Performance Management. He is a member of the Credentialing Advisory Board of the International City\/County Management Association.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 300\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.67 x 9.21 x 6.14 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e May 12, 2025\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":67619537649766,"sku":"9781032730974","price":109.75,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0599\/7255\/0758\/files\/eRP1UJUr4l9781032730974.webp?v=1791010243","url":"https:\/\/infinitylightwa.com\/products\/improving-local-government-performance-through-benchmarking-paperback","provider":"Infinity Light","version":"1.0","type":"link"}