{"product_id":"how-to-measure-human-resource-management-hardcover","title":"How to Measure Human Resource Management - Hardcover","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eJac Fitz-Enz\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eIs it cost-effective to add staff in a given area? Does a training program have a positive impacton costs and sales? In this era of increasing cost and budget justification, HR managers are under increasing pressure to measure performance, defend their budgets against outsourcing, and even to justify their own existence. This text provides a quantifiable method for accurately measuring the productivity of all major personnel functions. This allows the HR manager to communicate with senior management in the quantitative business language senior management understands. It also helps HR Managers make tough decisions ranging from how many additional staff people to hire, and how much to spend on a training program.\u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eOnce thought of simply as the place where employee records are kept, today's human resources department has evolved into a manager of human capital. However, HR faces challenges--among them providing necessary services at competitive cost, enhancing productivity, and justifying budgets at a time when outsourcing firms threaten its very existence. Now more than ever, HR needs to position itself as a value-added partner that contributes to the strategic goals of its organization.\u003c\/p\u003e \u003cp\u003eThis \u003ci\u003eThird Edition\u003c\/i\u003e of a human resources classic is the only book to provide a proven, quantifiable method for accurately measuring the productivity of all major HR functions. \u003ci\u003eHow to Measure Human Resources Management\u003c\/i\u003e is nothing short of a must-have for HR managers--a tool that allows you to gauge the effectiveness of your department and communicate with senior management in the quantitative business language they understand.\u003c\/p\u003e \u003cp\u003eThoroughly revised, this practical guide offers new chapters that show how to measure: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eIntellectual capital \u003c\/li\u003e\n\u003cli\u003eThe effectiveness of the HR Web site: the employee handbook, retirement and benefits information, etc. \u003c\/li\u003e\n\u003cli\u003eHR call centers and service centers \u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eNow you can accurately measure virtually anything that needs measuring, from a specific task to the way your entire department is organized. You'll see how to support your managerial decisions--from how much HR staff is needed to how much to spend on HR services--with hard numbers obtained from easy-to-apply formulas and benchmark database examples. Authors Jac Fitz-enz and Barbara Davison expertly demonstrate how you can: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eEvaluate all your human resources activities and costs, including: staffing, training, HRIS services, employee turnover, employee absence control, and the pay and benefits system \u003c\/li\u003e\n\u003cli\u003eCollect data on costs, time, and the quantity and quality of work \u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eThe book includes another new chapter on employee communications--which is at the heart of leading the new employee--as well as expanded coverage of the role of technology, now the driving force in HR management. The authors also offer guidance in linking HR activities to business objectives and, ultimately, to the organization's goals. In addition, they examine the future direction of HR and its likely prospects, problems, and payoffs in the new millennium.\u003c\/p\u003e \u003cp\u003eDirect, easy-to-follow, and remarkably insightful, \u003ci\u003eHow to Measure Human Resources Management\u003c\/i\u003e is a resource no HR manager can afford to be without.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eProtect your HR department and prove its value with a measurement system that \u003ci\u003eworks\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIs it cost-effective to add staff in a given area? Does a training program have a positive impact on costs and sales? How can you increase employee satisfaction and also benefit the organization? At a time when human resources managers are under great pressure to accurately measure job performance, defend their budgets against outsourcing, and even justify their own existence, answering questions like these is a necessary yet often difficult challenge.\u003c\/p\u003e \u003cp\u003e\u003ci\u003e\u003cb\u003eHow to Measure Human Resources Management\u003c\/b\u003e\u003c\/i\u003e is designed to help HR managers confidently measure all major personnel functions and make tough decisions. From hiring and staffing, to compensation and benefits, to training and development, to employee relations and retention programs and more, you'll see how to better measure and manage overall HR productivity and service--confirming your role in giving your company a competitive edge. This completely updated \u003ci\u003eThird Edition\u003c\/i\u003e of a classic HR text provides a wealth of new information, including: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eMeasuring intellectual capital and Web-based HR systems \u003c\/li\u003e\n\u003cli\u003eConnecting compensation to revenues and expenses \u003c\/li\u003e\n\u003cli\u003eKeeping management satisfied with the hiring process \u003c\/li\u003e\n\u003cli\u003eAssessing the value of outsourcing and call centers \u003c\/li\u003e\n\u003cli\u003eMeasuring the effect of leadership and management development \u003c\/li\u003e\n\u003cli\u003eUnderstanding the costs of and reasons for absenteeism and turnover \u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eUse \u003ci\u003eHow to Measure Human Resources Management \u003c\/i\u003eto show top management in quantitative terms how the HR function contributes to your company's bottom line.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eJac Fitz-enz\u003c\/b\u003e is an internationally recognized authority on human resource management and is the pioneer of the field of human capital benchmarking and performance measurement. In 1977, Dr. Fitz-enz founded Saratoga Institute, which today publishes one of the world's largest databases of human capital metrics, the Human Capital Benchmarking Report. He has authored five books on human capital management. Dr. Fitz-enz previously held senior human resource posts at major technology and financial services companies in the United States.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBarbara Davison\u003c\/b\u003e is Principal Consultant with Saratoga Institute. She worked with Dr. Fitz-enz on the original research and development of HR metrics. Ms. Davison has held several director-level HR positions at Motorola and ARA.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 368\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1.19 x 9.22 x 6.3 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 16, 2002\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":45220913348710,"sku":"9780071369985","price":93.26,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0599\/7255\/0758\/files\/Zmx2WmxWR0xUQWdzN0FFSVJOYTJqdz09.webp?v=1773496230","url":"https:\/\/infinitylightwa.com\/products\/how-to-measure-human-resource-management-hardcover","provider":"Infinity Light","version":"1.0","type":"link"}