{"product_id":"conversations-for-change-12-ways-to-say-it-right-when-it-matters-most-paperback","title":"Conversations for Change: 12 Ways to Say It Right When It Matters Most - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eShawn Kent Hayashi\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\"A must read for anyone in business, government or academia. The lessons Hayashi teaches are all too often taken for granted. This work distills a lifetime of experience into easily understood actions that can benefit us all.\"-Joseph Major, Chairman and CEO, The Victory Bank Key Conversations for Positive Change--SAY IT RIGHT FOR BUSINESS AND CAREER SUCCESS \u003c\/p\u003e\u003cp\u003eWhether you're trying to motivate a team, negotiate a contract, make a sale, ask for a raise, land a new job, or terminate an employee, the conversations you have will either help you succeed or undermine your goals. Communication expert and leadership coach Shawn Kent Hayashi has spent more than two decades studying how the things people say impact their business and professional lives. In her new book \u003ci\u003eCONVERSATIONS FOR CHANGE: 12 Ways to Say It Right When It Matters Most\u003c\/i\u003e, she not only identifies the twelve most important types of conversations people have, but shows readers how to reach their maximum potential by using these conversations effectively. \u003c\/p\u003e\u003cp\u003eHayashi identifies the 12 types of conversations that are vital for growth and success--not just in business but in every area of your life. In order to communicate well you must first master three fundamentals. These are: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eBuilding emotional intelligence \u003c\/li\u003e\n\u003cli\u003eUnderstanding workplace motivators \u003c\/li\u003e\n\u003cli\u003eRecognizing and adapting to communication styles\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e Readers of CONVERSATIONS FOR CHANGE, can take a free, self assessment at www.WhenTheConversationChanges.com to identify their personal communication style. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eThis is the book that shows you how to: \u003c\/b\u003e\u003c\/p\u003e\u003cul\u003e \u003cli\u003eSimplify your message--without oversimplifying it \u003c\/li\u003e\n\u003cli\u003eReduce tensions between you and your listener \u003c\/li\u003e\n\u003cli\u003eQuickly recognize and choose the most effective interpersonal communication techniques \u003c\/li\u003e\n\u003cli\u003eBe flexible and resilient while staying focused on your objective \u003c\/li\u003e\n\u003cli\u003eChoose the right phrases for any situation \u003c\/li\u003e\n\u003cli\u003eUse timing to your best advantage\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cb\u003eShawn Kent Hayashi\u003c\/b\u003e is the founder of The Professional Development Group (www.TheProfessionalDevelopmentGroup.com) and author of five business communication books. Using an assessment-based approach, her company helps people improve their emotional intelligence, communication skills, build stronger relationships and teams, and make more effective presentations. She also helps clients apply the assessment methodology in their own organizations. Clients include Fortune 500 and mid-sized companies, universities, and entrepreneurial organizations. An Emotional Intelligence Certified Coach, Hayashi earned an M.S. in Organization Dynamics from the University of Pennsylvania and holds many certifications in assessment analysis. She also serves on the boards of several professional organizations.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 256\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.9 x 8.9 x 6 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 04, 2010\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":45421985988710,"sku":"9780071745284","price":27.8,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0599\/7255\/0758\/files\/S1h0SksxVnRWRk9pYXM1eHQxK0FkZz09.webp?v=1775508637","url":"https:\/\/infinitylightwa.com\/products\/conversations-for-change-12-ways-to-say-it-right-when-it-matters-most-paperback","provider":"Infinity Light","version":"1.0","type":"link"}