{"product_id":"conversation-transformation-recognize-and-overcome-the-6-most-destructive-communication-patterns-paperback","title":"Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eBen Benjamin\u003c\/b\u003e (Author), \u003cb\u003eAmy Yeager\u003c\/b\u003e (Author), \u003cb\u003eAnita Simon\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eOne of the \u003ci\u003eNew York Post\u003c\/i\u003e's Top 10 Best Career Books of 2012 \u003c\/p\u003e\u003cp\u003e\u003cb\u003eRepair communication breakdowns on the spot and drive positive results in every conversation \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFailed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eConversation Transformation\u003c\/i\u003e gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: \u003c\/p\u003e \u003cp\u003e\u003cb\u003eAWARENESS\u003c\/b\u003e\u003cbr\u003e Learn to recognize an ineffective communication pattern the instant it occurs\u003c\/p\u003e \u003cp\u003e\u003cb\u003eACTION\u003c\/b\u003e\u003cbr\u003e Use specific new strategies to turn the conversation in a better direction\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePRACTICE\u003c\/b\u003e\u003cbr\u003e Engage in repeated, structured practice to turn those actions into new habits\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePraise for \u003ci\u003eConversation Transformation\u003c\/i\u003e: \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Devastatingly insightful . . . provides the practical coaching you need to change old habits and transform your interactions.\"\u003cbr\u003e\u003cb\u003e--SHEILA HEEN and DOUGLAS STONE, bestselling authors of \u003ci\u003eDifficult Conversations\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"An invaluable resource . . . filled with simple tools and fixes to improve communication skills, exactly the skills that can make us all more effective in politics, business, and life.\"\u003cbr\u003e\u003cb\u003e--SENATOR JOHN F. KERRY\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Practical, inspiring, and powerful. You will never look at your conversations the same way again.\"\u003cbr\u003e\u003cb\u003e--SUZANNE BATES, bestselling author of \u003ci\u003eSpeak Like a CEO\u003c\/i\u003e and \u003ci\u003eDiscover Your CEO Brand\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eDr. Ben Benjamin is a communications consultant, business coach, and writer. He holds a doctorate in education and is an accomplished teacher trainer; he has trained instructors who have offered his courses throughout the United States and in Europe. Dr. Benjamin is author of hundreds of articles, as well as several books. \u003c\/p\u003e\u003cp\u003eAmy Yeager is a certified Senior SAVI Trainer. She has designed and led SAVI trainings for multinational corporations, schools, healthcare organizations, and other nonprofit institutions. In addition to her in-person training, she conducts Web-based phone seminars for ongoing skill development. She is a certified practitioner of the Alexander Technique and Self Regulation Therapy. \u003c\/p\u003e\u003cp\u003eAnita Simon is co-developer with Yvonne Agazarian of SAVI(r), the System for Analyzing Verbal Interaction. Dr. Simon teaches SAVI(r) regularly at a variety of professional conferences and at smaller meetings in the fields of psychotherapy, human resources, and education.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 256\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.9 x 8.9 x 5.8 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e February 28, 2012\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":45229303169126,"sku":"9780071769969","price":34.04,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0599\/7255\/0758\/files\/WEpEaDg0WWdtancxQWNwVXpTc3ZpUT09.webp?v=1773528628","url":"https:\/\/infinitylightwa.com\/products\/conversation-transformation-recognize-and-overcome-the-6-most-destructive-communication-patterns-paperback","provider":"Infinity Light","version":"1.0","type":"link"}