{"product_id":"conflict-resolution-at-work-for-dummies-paperback","title":"Conflict Resolution at Work For Dummies - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eVivian Scott\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eA practical workplace guide to handling conflict effectively\u003c\/p\u003e \u003cp\u003eManaging employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. \u003ci\u003eConflict Resolution at Work For Dummies\u003c\/i\u003e provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eOne of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace\u003c\/li\u003e \u003cli\u003eExamines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.)\u003c\/li\u003e \u003cli\u003eHelps managers and employees sort through problems and make the workplace a more rewarding place\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eNo manager should be without \u003ci\u003eConflict Resolution at Work For Dummies \u003c\/i\u003e\u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe easy way to maintain healthy and productive working relationships\u003c\/p\u003e \u003cp\u003eNeed to restore peace among the masses? Whether you work for a fledgling startup or a Fortune 500 company, Conflict Resolution at Work For Dummies gives you everything you need to repair conflict in the workplace using a proven mediation method and philosophy that's easy to understand and ready for you to apply right away.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003eTap into conflict resolution expertise -- get an overview of conflict resolution at work and gain expert insight into how you can manage it like a pro\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eRediscover communication -- find out how body language, tone of voice, emotions, and filters impact the ability to communicate\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003ePractice good self-awareness -- understand how ignoring a problem, misinterpreting employees' needs, and creating muddy expectations contribute to conflict\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eKnow how to address conflict -- learn how to choose the optimal time and place to discuss problems and address employees\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eResolve a conflict between two or more employees -- get easy-to-follow guidance on how to prepare for a mediated conversation, brainstorm options, negotiate solutions, develop proposals, and monitor progress\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eHelp yourself during conflict -- learn strategies to move through your own conflicts, avoid common conflict causes, and create win\/win solutions\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eOpen the book and find: \u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003eThe right way to manage conflict within a team\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eAdvice on when to tackle issues and when to hold back\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003ePractical guidance on developing solutions and agreements\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eWays to address just about any issue you'll face\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eTips on keeping your team focused and productive during conflicts\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eWhen to use internal resources like Human Resources and when to turn to outside experts\u003c\/p\u003e \u003c\/li\u003e \u003c\/ul\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eVivian Scott\u003c\/b\u003e is a Certified Mediator in private practice and a retired Microsoft marketing manager. She is a member of the Washington Mediation Association and volunteers as a mediator at the Dispute Resolution Center of Snohomish \u0026amp; Island Counties.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 368\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.77 x 9.14 x 7.36 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 07, 2010\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":45343479857254,"sku":"9780470536438","price":27.79,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0599\/7255\/0758\/files\/NEVDTzk3WkNnd2FNeUdLbG1wSmZFQT09.webp?v=1774925249","url":"https:\/\/infinitylightwa.com\/products\/conflict-resolution-at-work-for-dummies-paperback","provider":"Infinity Light","version":"1.0","type":"link"}