{"product_id":"chocolates-on-the-pillow-p-paperback","title":"Chocolates on the Pillow P - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eTisch\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePraise for \u003ci\u003eChocolates on the Pillow Aren't Enough\u003c\/i\u003e\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\"Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!\"\u003cbr\u003e --David Neeleman, founder and CEO, JetBlue Airways Corporation\u003c\/p\u003e \u003cp\u003e\"If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some.\"\u003cbr\u003e --Millard S. Drexler, Chairman and CEO, J. Crew Group\u003c\/p\u003e \u003cp\u003e\"What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more.\"\u003cbr\u003e --Emeril Lagasse\u003c\/p\u003e \u003cp\u003e\"Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition.\"\u003cbr\u003e --Tiki Barber\u003c\/p\u003e\u003ch3\u003eFront Jacket\u003c\/h3\u003e\u003cp\u003ePraise for Chocolates on the Pillow Aren't Enough \u003c\/p\u003e\u003cp\u003eIf you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some.--Millard S. Drexler, Chairman and CEO, J. Crew Group\u003c\/p\u003e \u003cp\u003eWhat brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more.--Emeril Lagasse\u003c\/p\u003e \u003cp\u003eAttention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition.--Tiki Barber\u003c\/p\u003e \u003cp\u003eJonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!--David Neeleman, founder and former CEO, JetBlue Airways Corporation\u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003ePraise for Chocolates on the Pillow Aren't Enough \u003c\/p\u003e\u003cp\u003e\"If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some.\"--Millard S. Drexler, Chairman and CEO, J. Crew Group\u003c\/p\u003e \u003cp\u003e\"What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more.\"--Emeril Lagasse\u003c\/p\u003e \u003cp\u003e\"Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition.\"--Tiki Barber\u003c\/p\u003e \u003cp\u003e\"Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!\"--David Neeleman, founder and former CEO, JetBlue Airways Corporation\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cb\u003eJonathan M. Tisch\u003c\/b\u003e is Chairman and CEO of Loews Hotels. Recognized as a preeminent leader of the nation's travel and tourism industry, Tisch is also Chairman of the Travel Business Roundtable and NYC \u0026amp; Company, the city's official tourism marketing organization. In 2005, he became the host of \u003ci\u003eOpen Exchange: Beyond the Boardroom with Jonathan Tisch\u003c\/i\u003e, a fourteen-episode series of one-on-one interviews with America's preeminent CEOs and business luminaries. Tisch is also coauthor of the bestseller \u003ci\u003eThe Power of We\u003c\/i\u003e (Wiley). \u003c\/p\u003e\u003cp\u003e\u003cb\u003eKarl Weber\u003c\/b\u003e is a freelance writer specializing in business and current affairs. He is coauthor, with Jonathan Tisch, of the bestseller \u003ci\u003eThe Power of We\u003c\/i\u003e. Weber collaborated withAndrew W. Savitz on \u003ci\u003eThe Triple Bottom Line\u003c\/i\u003e (Jossey-Bass, an imprint of Wiley), a book examining the issues surrounding sustainable business management.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 272\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.77 x 8.7 x 6.34 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e March 01, 2009\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":45343480447078,"sku":"9780470404638","price":22.55,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0599\/7255\/0758\/files\/dkZWU2ZrRnFYQ0dpQUNBMUk5d2owdz09.webp?v=1774925252","url":"https:\/\/infinitylightwa.com\/products\/chocolates-on-the-pillow-p-paperback","provider":"Infinity Light","version":"1.0","type":"link"}